In short:

The must-sees to visit on a trip to JapanIn the event of a passport theft at Japan, Get a report in the Central Commissariat then request a pass at the French Embassy in Tokyo.

• Commissariat required: Declare the theft in a main police station and not in a simple neighborhood koban, refused by the consular section.
• Pass fees: Allow €50 (payable in cash in euros or in yen) for this return document valid for 30 days maximum.
• Delivery time: Count 30 minutes at the French Embassy in Tokyo once your complete file has been filed.
• Consular meeting: Contact admin-francais.tokyo-amba@diplomatie.gouv.fr to get an appointment from Monday to Friday at 11:00 a.m. or 2:00 p.m.

Step 1: Get a Minutes from the Japanese Police

The immediate reflex in the city is to contact the neighborhood police station, called Koban. If agents of a Koban can register an initial signage or check whether your document has been deposited at the Tokyo Found Center (Keishicho Isitsubutsu Center, located in Kouraku 1-9-11, Bunkyo-ku, Tokyo), their attestation is insufficient for French consular services.

To have an emergency travel document published, the Embassy of France requires an official complaint filing or a loss/theft report issued exclusively by a main police station. You must therefore go to a large municipal police station (Police Station) to complete the official declaration.

Step 2: Prepare the official consular declaration

Before making your trip to the French Embassy, you must formalize the declaration of theft to the French administration. The use of the official CERFA form n° 14011*12 is mandatory. You must complete it online on the service-public.fr site, then print it out to attach it to your paper file.

If you temporarily reside in a hotel without a printer, ask for printing at the reception of your accommodation or use the Japanese convenience store (Combini) printing service using a USB key or a dedicated mobile application.

Step 3: Request an emergency appointment at the Embassy of France

The consular section of the French Embassy in Japan is located at the following address: 4-11-44 Minami-Azabu, Minato-Ku, Tokyo 106-8514. Access to the counters for emergency procedures is by appointment only.

To reserve your niche, you must send a written request by email to the address admin-francais.tokyo-amba@diplomatie.gouv.fr. The time slots reserved for emergency consular appointments are set at 11:00 a.m. and 2:00 p.m., Monday to Friday.

For any consular administrative question by telephone, the France Consular service can be reached at 03-4578-4174, from 7:00 a.m. to 2:00 p.m. Paris time, Monday to Friday. In the event of a serious vital emergency outside opening hours or during public holidays, the dedicated consular emergency number is +81 80 9539 3970. Note that no pass or emergency passport can be issued on weekends and Japanese holidays.

Option A: the pass for a direct return to France

Option A is necessary if the date of your return flight to France is approaching and your tourist stay is coming to an end. The pass is an emergency travel title allowing only direct return to French territory or to your country of main residence.

The cost of the pass is €50. This fixed rate is adjustable on site in cash, euros or Japanese yen at the current chancellery rate. Once the complete file is presented at the Embassy counter, the delivery time for the pass is 30 minutes. Its maximum validity period is strict to 30 days according to the regulations of the Ministry of Europe and Foreign Affairs.

Option B: The temporary emergency passport to continue its journey

Option B is intended for travelers to pursue an international route including other stopovers or continuing a long stay beyond the Japanese tourist visa exemption limit set at 90 days. A temporary emergency passport may be granted under strict conditions for duly justified professional or humanitarian reasons.

The maximum validity period of a temporary emergency passport is 12 months. This document does not allow visa-free access to certain countries requiring a biometric passport, so it is necessary to check the entry conditions for your following destinations.

If you opt instead for a classic request for a passport renewal on site at the Embassy, the cost of a standard adult passport is €96. This amount is payable by electronic stamp purchased on stamps.impots.gouv.fr or in cash (EUR/JPY) on site. For a minor aged 15 to 17, the passport price is €52, while it is €27 for a minor under 15.

Summary of documents, costs and deadlines in Japan

Document	official cost	Maximum validity period	Delivery time
Return pass	€50 (EUR/JPY cash)	30 days	30 minutes (full file)
Temporary Emergency Passport	Consular tariff in force	12 months	Variable according to instruction
Adult standard passport	€96 (cash or stamp online)	10 years	several weeks
Minor passport (15-17 years old)	52 €	5 years	several weeks
Minor passport (-15 years)	27 €	5 years	several weeks

What to do before leaving Japan without a passport?

Japanese legislation requires foreign nationals to be able to present ID at any time. While waiting for your appointment at the French Embassy in Tokyo, always keep a copy of the flight minutes drawn up by the main police station as well as a digital or paper copy of your stolen passport.

If your tourist stay respects the 90-day visa exemption limit granted to French citizens by the Japanese authorities, the presentation of the consular pass during the passage to immigration controls at the airport landing (Haneda or Narita) will be enough to leave the Japanese territory legally.

frequently asked questions

Is a report written in a Koban enough for the Embassy?

No, the French Embassy requires a police report drawn up by a main police station. The declaration made in a neighborhood koban is not accepted for the issuance of a consular emergency travel document.

How much does a pass issued to the French Embassy in Tokyo cost?

The price of a pass is 50 €. The sum must be paid at the consular counter in cash, at choice in euros or in Japanese yen depending on the chancellery rate.

What is the time to get a pass in Tokyo?

The resignation time for the pass is 30 minutes after filing a complete file during your consular appointment at the French Embassy in Tokyo.

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